ITHelp@Metro

Dell confirmed that its SupportAssist software is causing blue-screen crashes on some Windows systems following a wave of user reports about random reboots affecting Dell devices since Friday.

For non-Intuned systems, a BigFix fixlet to remove Dell Support Assist will be automatically applied to Metro systems. A restart may be required.

For Intuned systems, all Metro systems have had a remediation script applied that will remove Dell Support Assist. A restart may be required.

Dear member of the UC Davis community, 

Starting at approximately 1 p.m. on Thursday, May 7, 2026, Canvas, UC Davis’ primary learning management system, became unavailable following a global cybersecurity incident affecting its vendor, Instructure. As of 7:30 p.m. on Thursday, May 7, Canvas remains unavailable. This is a vendor-driven cybersecurity incident affecting multiple institutions globally.

Users with iPhones or iPads are strongly advised to install the latest available iOS or iPadOS updates as soon as possible.

Security researchers have identified a serious iOS exploit chain known as DarkSword that can allow attackers to silently access data on vulnerable devices. The exploit can be triggered simply by visiting a compromised website and does not require the user to click on links, download files, or approve permissions.

Microsoft will end support for Windows 10, Office 2016, and Office 2019 on October 14, 2025. After this date, these products will no longer receive security updates, bug fixes, or technical support, posing a security risk to your research and personal data. We strongly advise upgrading to newer versions, such as Windows 11 and Office 365, to ensure ongoing security and support. Upgrades to Windows 11 and Office 365 are provided at no additional cost to university systems within LAWR, ETOX, and WFCB, as a result of our purchase into the Microsoft Campus and School Agreement (CASA).