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Contact Information

General IT Support: metroit@ucdavis.edu

  • 225 Hoagland Hall
  • 141 Hoagland Hall
  • 111A Veihmeyer Hall
  • 4148 Meyer Hall

Web Support: metroweb@ucdavis.edu

 

Note: When contacting Metro IT by email, we will attempt to respond within 2 business hours. Time to resolve depends on the issue. If there is an emergency (projector assistance, etc) please put urgent and the timeframe in the subject line.

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Latest IT News

Switch to Single Sign-On (SSO) to Log Into Zoom at UC Davis before May 27, 2025

  • May 23, 2025

Switch to Single Sign-On (SSO) to Log Into Zoom at UC Davis before May 27, 2025 On Tuesday, May 27, 2025, central campus IT (IET) will be disabling non-SSO authentication to Zoom, and you will no longer be able to use a separate password to access Zoom at UC Davis.You will need to use single sign-on (or SSO, circled in the screenshot below) to log in to Zoom whether you use the Zoom mobile or desktop app or Zoom on the web (https://ucdavis.zoom.us/).

Online attackers are actively targeting UC staff: Here’s what you need to know to protect yourself

  • May 23, 2025

In recent weeks, online attackers have increasingly targeted UC staff with attempts to steal from them by changing their direct deposit information in UCPath. Dozens of UC employees have fallen victim to these attacks, which use very sophisticated tactics, including stealing usernames and passwords via credible-looking phony websites and spoofing help desks via phone calls and text messages.

Upcoming Antivirus/EDR Change: Trellix

  • March 25, 2025

We’re transitioning to Trellix HX for antivirus and endpoint detection and response (EDR). This UC-approved tool must be installed on all UC-owned devices by May 2025.<https://iet.ucdavis.edu/uc-cybersecurity-mandate-2025-information-security-investment-plan> Here’s what you need to know: 

* New Computers: Trellix will be installed on new devices starting in early February. 

Office 365 Email Issues

  • December 03, 2019
  • Science & Technology

Emails from O365 UC Davis users are failing to anyone not on O365. We seem to be on the universal block list, often due to a compromised account spamming the world. Stay tuned at

https://status.ucdavis.edu

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