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ITHelp@Metro

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        • Advanced Windows Desktop: Dell OptiPlex 7000 Small Form Factor Plus
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        • Standard Windows Desktop: Dell Optiplex Micro 7020 Plus
      • Recommended Laptop Computers
        • Advanced Mac Laptop: 16-inch MacBook Pro (Space Black)
        • Advanced Windows Laptop: Dell Precision 15" 3590
        • Standard Mac Laptop: 14-inch MacBook Pro (Space Black)
        • Standard Windows Laptop: Dell Latitude 14" 5450
        • Ultra Light Mac Laptop: 13-inch MacBook Air (Space Gray)
        • Ultra Light Windows Laptop: Dell Latitude 14" 7450
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Contact Information

General IT Support: [email protected]

  • 225 Hoagland Hall
  • 141 Hoagland Hall
  • 111A Veihmeyer Hall
  • 4148 Meyer Hall

Web Support: [email protected]

 

Note: When contacting Metro IT by email, we will attempt to respond within 2 business hours. Time to resolve depends on the issue. If there is an emergency (projector assistance, etc) please put urgent and the timeframe in the subject line.

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Latest IT News

Account Suspended Issue

  • September 19, 2019
  • Science & Technology

Security issue with a third party and campus has suspended 3600 accounts as a protective measure. Please call IT Express at 530-754-4357 to activate your account. This will include a passphrase change.

Windows 7 End-of-Life

  • by Guillermo Jimenez
  • June 14, 2019
  • Science & Technology

Windows 7 will no longer be allowed on the campus network after January 14, 2020. Microsoft will stop supporting Windows 7 with security updates after that day. If you desperately need to keep Windows 7, please contact [email protected] for information on exceptions and paying to extend support.

This also applies to server versions Windows 2008 and Windows 2008 R2.

IS-3 Security Policy

  • May 14, 2019
  • Science & Technology

UC Office of the President signed a new security policy, dubbed IS-3, in September, 2018. The plans to implement this far-reaching policy are under way.

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