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        • Advanced Windows Desktop: Dell OptiPlex 7000 Small Form Factor Plus
        • Standard Mac Desktop: iMac 24-inch with Retina 4.5K Display
        • Standard Windows Desktop: Dell Optiplex Micro 7020 Plus
      • Recommended Laptop Computers
        • Advanced Mac Laptop: 16-inch MacBook Pro (Space Black)
        • Advanced Windows Laptop: Dell Precision 15" 3590
        • Standard Mac Laptop: 14-inch MacBook Pro (Space Black)
        • Standard Windows Laptop: Dell Latitude 14" 5450
        • Ultra Light Mac Laptop: 13-inch MacBook Air (Space Gray)
        • Ultra Light Windows Laptop: Dell Latitude 14" 7450
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Contact Information

General IT Support: metroit@ucdavis.edu

  • 225 Hoagland Hall
  • 141 Hoagland Hall
  • 111A Veihmeyer Hall
  • 4148 Meyer Hall

Web Support: metroweb@ucdavis.edu

 

Note: When contacting Metro IT by email, we will attempt to respond within 2 business hours. Time to resolve depends on the issue. If there is an emergency (projector assistance, etc) please put urgent and the timeframe in the subject line.

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Latest IT News

Windows 10 End-of-Life

  • by Shannon H Chee
  • October 09, 2025

Microsoft will end support for Windows 10, Office 2016, and Office 2019 on October 14, 2025. After this date, these products will no longer receive security updates, bug fixes, or technical support, posing a security risk to your research and personal data. We strongly advise upgrading to newer versions, such as Windows 11 and Office 365, to ensure ongoing security and support. Upgrades to Windows 11 and Office 365 are provided at no additional cost to university systems within LAWR, ETOX, and WFCB, as a result of our purchase into the Microsoft Campus and School Agreement (CASA).

Switch to Single Sign-On (SSO) to Log Into Zoom at UC Davis before May 27, 2025

  • May 23, 2025

Switch to Single Sign-On (SSO) to Log Into Zoom at UC Davis before May 27, 2025 On Tuesday, May 27, 2025, central campus IT (IET) will be disabling non-SSO authentication to Zoom, and you will no longer be able to use a separate password to access Zoom at UC Davis.You will need to use single sign-on (or SSO, circled in the screenshot below) to log in to Zoom whether you use the Zoom mobile or desktop app or Zoom on the web (https://ucdavis.zoom.us/).

Online attackers are actively targeting UC staff: Here’s what you need to know to protect yourself

  • May 23, 2025

In recent weeks, online attackers have increasingly targeted UC staff with attempts to steal from them by changing their direct deposit information in UCPath. Dozens of UC employees have fallen victim to these attacks, which use very sophisticated tactics, including stealing usernames and passwords via credible-looking phony websites and spoofing help desks via phone calls and text messages.

Upcoming Antivirus/EDR Change: Trellix

  • March 25, 2025

We’re transitioning to Trellix HX for antivirus and endpoint detection and response (EDR). This UC-approved tool must be installed on all UC-owned devices by May 2025.<https://iet.ucdavis.edu/uc-cybersecurity-mandate-2025-information-security-investment-plan> Here’s what you need to know: 

* New Computers: Trellix will be installed on new devices starting in early February. 

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