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Contact Information

General IT Support: metroit@ucdavis.edu

225 Hoagland Hall
141 Hoagland Hall
111A Veihmeyer Hall
4148 Meyer Hall

Web Support: metroweb@ucdavis.edu

Note: When contacting Metro IT by email, we will attempt to respond within 2 business hours. Time to resolve depends on the issue. If there is an emergency (projector assistance, etc) please put urgent and the timeframe in the subject line.

Updates

Office 365 Email Issues

December 03, 2019

Emails from O365 UC Davis users are failing to anyone not on O365. We seem to be on the universal block list, often due to a compromised account spamming the world. Stay tuned at

https://status.ucdavis.edu

Account Suspended Issue

September 19, 2019

Security issue with a third party and campus has suspended 3600 accounts as a protective measure. Please call IT Express at 530-754-4357 to activate your account. This will include a passphrase change.

IS-3 Security Policy

May 14, 2019

UC Office of the President signed a new security policy, dubbed IS-3, in September, 2018. The plans to implement this far-reaching policy are under way.

Windows 7 End-of-Life

Windows 7 will no longer be allowed on the campus network after January 14, 2020. Microsoft will stop supporting Windows 7 with security updates after that day. If you desperately need to keep Windows 7, please contact metroit@ucdavis.edu for information on exceptions and paying to extend support.

This also applies to server versions Windows 2008 and Windows 2008 R2.

Upgrades to Windows 10 32-bit and 64-bit are no-cost to university systems in LAWR, ETOX, and WFCB due to our purchasing into the Microsoft Consolidated Campus Agreement (MCCA).

Application and Network Status

UC Davis Status Page

College of Ag Status Page